Set up the Outlook app for iOS – EdenRoc Sciences

This article is for setting up your email account only! If you're having trouble using the Outlook for iOS app, please visit our FAQs for more self-help information.

If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, there may be additional requirements set by your IT admin. For example, if you have a company-managed device, an on-premises Exchange server configured for basic authentication, or your company requires mobile app management for app protection. See the section Set up work or school accounts that have additional requirements below for specific instructions.

Step 1
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Note: If you have a work account that requires the Intune Company Portal app, install it from the App Store before setting up Outlook for iOS. Your IT admin may or may not also require you to Enroll your iOS device in Intune.

Download Outlook for iOS from the iOS App Store and then open it. The icon looks like this:

iOS Outlook app

Note: See system requirements for your iOS devices here.

Step 2
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If it's your first time using Outlook for iOS, enter your full email address, then tap Add Account.

If not, open the Menu > tap Settings Outlook app settings > Add Account > Add Email Account.

Enter your email address

Step 3
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If you're asked to select your email provider, please contact your IT admin for support as there may be a misconfiguration.